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the
Kidz page™ Help Section
Additional
topics will be added to this page based on your own questions
and/or concerns. When a topic has been brought to our attention
several times, we will make every effort to post it in this
section to assist our visitors with common questions about
the Kidz page™.
Shockwave/Flash
game(s) won't work
The Shockwave/Flash games we have developed for this site
use the version 8 plugin. If you have an earlier version installed,
you may see part of the game, but some things won't work.
For example, if you try to use a puzzle, but the puzzle pieces
disappear when you click them, you'll need to upgrade to the
version 9 plugin. To get the free plugin, you may click
here.
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A
page(s) isn't loading or looks strange
NETSCAPE USERS:
If you try to view a page, and things on the page look out
of place, it may be that you're using a Netscape browser.
Although we are trying our best to make this site compatible
with both popular browser products, there are currently still
a few pages that may look a little "strange" using
Netscape. The best browser for this site is Microsoft®
Internet Explorer version 5. You can get this browser free
by clicking the button below...
...or it may be
that we're having system problems, or you're viewing the pages
in a monitor setting below 800x600 resolution. the Kidz page™
is a rather 'large' site to view, and users with a smaller
resolution may have to scroll to the right and left to see
all of our content. Either way, if you are experiencing difficulties,
feel free to let us know about your problems,
and we will try our best to fix them. We want everyone to
enjoy our site as much as possible.
MICROSOFT®
INTERNET EXPLORER USERS:
If you try to view a page, and things on the page look out
of place, it may be that we're having system problems, or
you're viewing the pages in a monitor setting below 800x600
resolution. the Kidz page™ is a rather 'large' site to
view, and users with a smaller resolution may have to scroll
to the right and left to see all of our content. Either way,
if you are experiencing difficulties, feel free to let
us know about your problems, and we will try our best
to fix them. We want everyone to enjoy our site as much as
possible.
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Reporting
Problems
Please do not hesitate to contact us if you are experiencing
any problems with our site. Simply send an email to us at:
webmaster@thekidzpage.com
Make sure that
you are as specific as possible about your difficulty. With
as much information as possible, we will be able to help you
much more quickly and efficiently. The URL to the page(s)
that is causing the problem, a description of what isn't working,
and the type of browser you were using at the time of the
problem will assist us greatly in trouble-shooting. We thank
you for your input, and appreciate your help in pointing out
things we should consider fixing on our site.
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