Contact Us
We’re Glad You Reached Out
There are plenty of reasons to get in touch, and we genuinely want to hear from you. Our team reads every message we receive, and while we may not always be able to respond immediately, we aim to get back to you in a timely manner.
Here’s a look at the kinds of messages we welcome and what happens when we receive them.
Questions and General Feedback
If you have a question about something we’ve published, want to flag an unclear explanation, or simply want to share your thoughts on the site, please reach out. Reader feedback plays a real role in shaping how we cover the US poker market, and we take it seriously.
Suggestions for content we haven’t covered yet are also welcome. If there’s a topic, a specific poker format, or an operator you’d like us to look into, let us know.
Corrections and Outdated Content
The online poker landscape in the United States changes regularly. Operators adjust their promotions, regulatory developments shift what’s available in certain states, and software updates can change the player experience significantly.
If you spot something on our site that’s no longer accurate, we want to know. Our team takes factual accuracy seriously, and reader reports are one of the ways we stay on top of changes we might otherwise miss. Flag the specific page and what you believe needs correcting, and we’ll look into it promptly.
Reporting a Poker Site for Poor Conduct
If you’ve had a negative experience with an operator — whether that involves delayed payouts, misleading bonus terms, unresponsive customer support, or any other conduct that feels unfair or deceptive — we want to hear about it.
These reports are treated with care. While we are not a dispute resolution service and cannot intervene on your behalf or offer legal or financial advice, player-reported experiences directly inform how we evaluate and rate operators. A pattern of complaints about a specific platform can influence its standing in our reviews. Your report matters, even if we can’t resolve individual disputes.
Responsible Gambling Concerns
If you’re concerned about your own gambling habits or someone else’s, please reach out. We can point you toward support organizations and resources relevant to players in the United States. Responsible play is something we take seriously, and there’s no judgment in asking for help or guidance.
Celebrating a Win or Sharing Your Experience
Not every message has to be about a problem. If you’ve had a great session, made a deep tournament run, or found a poker site you love, feel free to share. We enjoy hearing from players who are getting value from the research and guidance we put out.
Partnership and Collaboration Inquiries
If you represent an operator, affiliate network, or media platform and are interested in working with us, we’re open to exploring partnerships that are a genuine fit. All commercial relationships are subject to our editorial standards — we don’t allow partnerships to influence how operators are reviewed or rated.
Please use any partnership inquiry to introduce yourself, describe what you’re proposing, and explain why it might be relevant to our audience. Vague or generic outreach is unlikely to receive a response.
A Few Things to Keep in Mind
Before getting in touch, it’s worth noting:
- We are not affiliated with any poker operator and cannot access your account, process withdrawals, or resolve disputes on your behalf.
- We do not provide legal or financial advice.
- Player feedback and operator reports are taken seriously and factored into how we evaluate platforms on an ongoing basis.
- We aim to respond to all genuine inquiries, though response times may vary depending on volume.
We appreciate you taking the time to reach out. Whether you’re a regular reader or visiting for the first time, your input helps us build a more useful resource for poker players across the United States.